PENGARUH MOTIVASI KERJA DAN KOMUNIKASI TERHADAP EFEKTIVITAS KERJA PEGAWAI MELALUI KEPUASAN KERJA PADA KANTOR DINAS SOSIAL KABUPATEN INDRAGIRI HULU

Abstrak

A phenomenon occurring at the Indragiri Hulu Regency Social Services Office (SDA) is the need to improve employee effectiveness, as evidenced by the distribution of Non-Cash Food Assistance (BPNT), which has not yet met the established target. Employee effectiveness is crucial for organizations to achieve their goals. Many factors influence employee effectiveness, including work motivation, communication, and job satisfaction.

This study was conducted on employees of the Indragiri Hulu Regency Social Services Office with the aim of analyzing the influence of work motivation and communication on job satisfaction. The purpose of this study was to analyze the influence of work motivation, communication, and job satisfaction on employee effectiveness, as well as the influence of work motivation and communication on employee effectiveness through job satisfaction at the Indragiri Hulu Regency Social Services Office.

The analytical method used was quantitative research. The data used were primary data with a sample size of 66 employees. Path analysis, multiple correlation coefficients and coefficients of determination, F-tests, and t-tests were used, assisted by SPSS.

The results showed that work motivation and communication, job satisfaction, and work motivation, communication, and job satisfaction influenced employee effectiveness. Work motivation and communication do not influence employee work effectiveness through job satisfaction.