IMPLEMENTATION OF DIGITAL VILLAGE PROGRAM POLICY IN IMPROVING PUBLIC SERVICE PERFORMANCE (Study in Sungai Banyak Ikan Village, Kelayang District, Indragiri Hulu Regency)

Abstract

Policy implementation is the process of implementing or carrying out a policy to achieve the stated goals. It involves various actions taken by individuals, groups, or organizations, both governmental and private, to direct the results of the policy to the target group and achieve the desired impact. Public policy implementation is the process of administrative activities carried out after the policy has been established/approved. This activity lies between policy formulation and policy evaluation.          Indragiri Hulu Regency itself based on data from the Central Statistics Agency (BPS) has villages, and the villages targeted for the digital program based on the decree of the Regent of Indragiri Hulu Number: G/71/V.12/HK/2021 are 16 sub-districts and 178 villages. Through the smart village program, the Sungai Banyak Ikan Village government has come up with an inspiration to build a digital village that aims to improve the welfare of village communities and their quality of life.        Good and innovative public services can also have a good impact on society, where later society will continue to develop along with the development of current technology. Public services in the digital era itself are more about internet-based technology, so that the services provided will be faster and more efficient.               The results of this study state that the people of Sungai Banyak Ikan village have implemented the Policy Implementation well. Because, the policy has been implemented but currently it is still not optimal according to the wishes of the village government, due to the level of community ability that does not understand the Implementation of the policy. And also the level of curiosity is still low about the policy. From the author's analysis data, the Sungai Banyak Ikan village has experienced significant changes in the progress of modernization, attitudes, behavior towards social changes in the Sungai Banyak Ikan village